At Lingua Rush, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Who We Are
Lingua Rush is a language learning service based in France. We provide personalized 1-on-1 coaching and digital materials to help individuals learn a language efficiently.
2. What Information We Collect
We collect personal data when you interact with our site or sign up for our services. This may include:
- Personal Identification Information: Name, email address, phone number
- Payment Information: Collected and processed securely via Stripe (we do not store full credit card numbers on our servers)
- Language Preferences and Learning Goals
- Communication Logs: Emails, SMS, or messages exchanged during your program
- Website Usage Data: Cookies, IP address, browser type
3. How We Use Your Information
We use the information we collect to:
- Deliver and personalize your language learning program
- Communicate with you about your sessions or program updates
- Process payments and subscriptions securely via Stripe
- Respond to inquiries and support requests
- Improve our services and website performance
- Comply with legal obligations
4. Payment Processing with Stripe
We use Stripe to process all payments. When you enter your payment details, they are sent directly to Stripe and are never stored on our servers.
Stripe uses industry-standard encryption and is PCI-compliant. You can view Stripe’s own privacy policy here.
5. Legal Basis for Processing
In accordance with the General Data Protection Regulation (GDPR), we collect and process your personal data only:
- With your consent
- To fulfill a contract (e.g., delivering your language program)
- To comply with legal obligations
- For our legitimate business interests, where applicable
6. Sharing of Data
We do not sell, rent, or trade your personal information. We may share your information with:
- Service Providers (e.g., Stripe for payment, Notion for dashboard hosting)
- Language Coaches or Tutors, only if necessary for your learning program
- Authorities, if required by law
7. Your Rights
If you are a resident of the EU or EEA, you have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your data
- Object to processing or restrict usage
- Withdraw your consent at any time
To exercise any of these rights, please contact us at: [insert your support email]
8. Data Retention
We retain personal data only for as long as necessary to provide our services or as required by law (e.g., accounting and legal requirements).
9. Cookies and Tracking
We may use cookies to improve user experience and understand website usage. You may disable cookies in your browser settings at any time.
10. Security
We implement industry-standard security measures to protect your data. Sensitive payment data is handled exclusively by Stripe.
11. Changes to this Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes will take effect immediately upon posting to this page.
12. SMS policy
We may send you SMS messages as part of our services, including automated notifications, updates, and promotional communications under Application-to-Person (A2P) messaging guidelines. By providing your phone number and opting in, you consent to receive these messages. Please note that all data related to your SMS originator opt-in and consent is strictly confidential. This information will not be shared with any third parties under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Effective date : September 24, 2023